Privacy Policy — 9n9n9

9n9n9 is an internationally licensed online betting and casino platform operating at https://9n9n9.app. The platform is owned and operated by the Company — an internationally licensed gaming entity (the "Data Controller" for the purposes of this Privacy Policy).

9n9n9 serves English-preference players across Indonesia, offering sports betting, live casino games, slot games, togel (Indonesia's traditional numbers lottery), and sakong, with all transactions processed in Indonesian Rupiah (IDR) via local banks and e-wallets including BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja.

As Data Controller, 9n9n9 is responsible for determining the purposes and means of processing personal data collected through the platform. If you have questions about this Privacy Policy or about how 9n9n9 handles your data, please contact us using the details in Section 15.

9n9n9 collects the following categories of personal data from players:

9n9n9 collects personal data through the following channels:

Data you provide directly when you register an account on 9n9n9, complete KYC verification, make a deposit or withdrawal request, contact customer support via live chat, email, or WhatsApp, respond to a survey or promotion, or update your account profile settings.

Technical and usage data collected automatically as you interact with the 9n9n9 platform, including through cookies, web beacons, session tracking scripts, and server logs. This data is collected each time you access 9n9n9 from any device or browser. See Section 9 for full details on cookies and tracking technologies.

In limited circumstances, 9n9n9 may receive data about you from third parties, including:

• Identity verification service providers used to process KYC checks.
• Payment processors and Indonesian banking partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, and e-wallet providers) who confirm transaction status and account ownership details.
• Fraud prevention and anti-money-laundering (AML) screening services that flag high-risk profiles.
• Analytics providers that supply aggregated, anonymised traffic intelligence to help 9n9n9 improve platform performance.
• Affiliates or referral partners who directed you to 9n9n9, to the extent required to attribute your registration for commission purposes.

9n9n9 uses your personal data for the following purposes:

9n9n9 processes personal data on the following legal bases, consistent with internationally recognised data protection standards:

• Contract Performance: Processing necessary to fulfil your account agreement with 9n9n9 — including account registration, payment processing, and delivering gaming services.
• Legal Obligation: Processing required to comply with the Company's international gaming licence conditions, AML screening obligations, KYC requirements, and any applicable court orders or regulatory directives.
• Legitimate Interests: Processing for fraud detection, platform security, abuse prevention, and improving the 9n9n9 platform, where these interests are not overridden by your privacy rights. We carry out a balancing test before relying on this basis.
• Consent: Processing for direct marketing communications (email, SMS, in-platform notifications) and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Vital Interests: Processing in exceptional circumstances where it is necessary to protect the life or safety of a player, for example when a responsible gaming disclosure raises an immediate welfare concern.

9n9n9 does not sell, rent, or trade your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for each purpose:

We share data with carefully selected third-party service providers who process data on our behalf under written data processing agreements. These include: KYC and identity verification providers; payment processing partners (Indonesian bank gateways and e-wallet platforms); cloud hosting and infrastructure providers; customer support platform operators; fraud detection and AML screening services; and game content providers (including Evolution Gaming, Pragmatic Play, Microgaming, PGSoft, and Spribe) to the extent required to authenticate game sessions and resolve disputes.

9n9n9 may disclose personal data to gaming regulators, financial intelligence units, law enforcement agencies, or courts if required to do so by applicable law, regulation, court order, or the terms of the Company's international gaming licence. We will notify you of such disclosures where permitted by law.

In the event that 9n9n9 or the Company undergoes a merger, acquisition, restructuring, or sale of assets, personal data held by 9n9n9 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any change in data controller status resulting from such a transaction.

Where you registered on 9n9n9 via an affiliate referral link, we may share confirmation of your registration and, in some cases, aggregated activity data with the referring affiliate partner solely for the purpose of calculating and paying referral commissions. Affiliates do not receive access to your financial data, KYC documents, or detailed gameplay records.

9n9n9 is an internationally licensed platform. Your personal data may be processed on servers and by service providers located outside Indonesia. Wherever personal data is transferred internationally, 9n9n9 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.

Safeguards used for international transfers include: contractual data processing agreements incorporating standard data protection clauses; transfers only to service providers whose data protection practices have been assessed by 9n9n9's compliance team; and encryption of data in transit and at rest regardless of where it is processed.

By registering on 9n9n9 and accepting the Terms & Conditions, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Indonesia. If you have specific concerns about international data transfers, please contact us at the details in Section 15.

9n9n9 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The key retention periods applied by 9n9n9 are set out below:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymised data is retained for statistical or analytical purposes, it can no longer be linked to any individual player and is therefore no longer personal data for the purposes of this policy.

9n9n9 uses cookies and similar tracking technologies (web beacons, local storage objects, session tokens) to operate the platform, remember your preferences, and analyse usage patterns. Below is a summary of the cookie categories used:

These cookies are essential for the 9n9n9 platform to function. They maintain your login session, store your security token, and ensure that game sessions are correctly associated with your account. These cookies cannot be disabled — without them, core platform features will not work.

These cookies remember your account preferences, such as language settings, notification preferences, and responsible gaming settings. They are set with your consent and improve your experience on 9n9n9 across sessions.

With your consent, 9n9n9 uses analytics tools to collect anonymised data about how players navigate the platform — which pages are most visited, where users drop off in registration flows, and how different features are used. This data is used solely to improve the platform and is never linked back to individual player identities for marketing purposes.

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or to be notified when a cookie is set. Note that disabling functional cookies may affect your experience on 9n9n9. Strictly necessary cookies cannot be disabled via browser settings without breaking core platform functionality.

9n9n9 implements a multi-layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. The key technical and organisational measures in place include:

• Transport Encryption: All data in transit between your device and the 9n9n9 servers is encrypted using TLS 1.3 with a minimum 256-bit cipher. The platform enforces HTTPS on all endpoints.
• Data-at-Rest Encryption: Sensitive data fields in the 9n9n9 database — including KYC document references and financial identifiers — are encrypted at the storage layer using AES-256.
• Password Security: Player passwords are never stored in plain text. They are processed through a strong adaptive hashing algorithm. No 9n9n9 staff member can retrieve your password.
• Access Controls: Internal access to player personal data is restricted on a need-to-know basis. Staff access is role-based, logged, and subject to regular access reviews.
• Two-Factor Authentication: 9n9n9 supports 2FA for player accounts to reduce the risk of unauthorised access even in the event of password compromise.
• Penetration Testing: The 9n9n9 platform undergoes periodic security assessments by independent security specialists to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: 9n9n9 maintains a documented security incident response procedure. In the event of a confirmed data breach affecting player personal data, 9n9n9 will notify affected players promptly and take immediate containment and remediation steps.

As a player on 9n9n9, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered username and a description of your request. We will respond within 30 calendar days in standard cases.

9n9n9 is strictly an adults-only platform. The minimum age to register and use 9n9n9 is 21 years. The platform is not directed at, and does not knowingly collect personal data from, any person under 21 years of age.

If 9n9n9 becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, the data will be securely deleted following the completion of any mandatory regulatory reporting, and any real-money balance will be returned to the originating payment method after a compliance review.

Parents, guardians, and other responsible adults who believe that a minor in their care has registered on 9n9n9 are encouraged to contact us immediately at [email protected]. We take underage access reports with the highest priority.

9n9n9 also encourages the use of parental control software and internet filtering tools to prevent minors from accessing online gambling content. Resources for parental control tools are available on our Responsible Gaming page.

The 9n9n9 platform may contain references to or embed content from third-party game studios (for example, game demo iframes from Pragmatic Play or Evolution Gaming). These third-party environments operate under their own privacy policies, and 9n9n9 is not responsible for the data practices of those third parties once you interact directly with their content.

9n9n9 does not link to external websites for general browsing purposes. If you follow a link from any 9n9n9 communication (such as a promotional email) to an external page, you do so at your own risk and should review the privacy policy of that external site independently.

9n9n9 reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, applicable regulations, or the structure of the platform. The effective date at the top of this page reflects when the current version was published.

Where an update represents a material change to how your personal data is processed — for example, a new category of data being collected, a new purpose for which existing data will be used, or a change to retention periods — 9n9n9 will notify registered players via account notification or email to the address on file before the change takes effect, giving you the opportunity to review the updated policy and, where relevant, withdraw consent or close your account.

Non-material changes (such as clarifications, correction of typographical errors, or structural reformatting that does not affect the substance of any data practice) take effect immediately upon publication. We encourage you to review this page periodically. The most current version is always available at https://9n9n9.app/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to how 9n9n9 handles your personal data, please reach out through any of the following channels: